Refund Policy
Last Updated: April 16, 2026
7-Day Return Window
Return eligible products within 7 days of delivery.
Free Pickup
We arrange reverse pickup at no cost to you.
5–7 Day Refund
Refund credited to original payment method.
Eligible for Return
- Products received in damaged or defective condition
- Wrong product delivered
- Product with manufacturing defect
- Expired product received
- Products that do not match the description on the website
Not Eligible for Return
- Products that have been used, opened, or tampered with
- Products without original packaging or seal
- Products purchased during final sale or clearance events
- Gift cards and digital vouchers
- Products returned after 7 days from delivery date
- Personal hygiene items once opened (applicable to certain categories)
How to Return
Raise a Request
Go to Orders page → Select the item → Click "Return / Refund" → Fill out the reason.
Approval Review
Our team will review your request within 24–48 hours and notify you via email/SMS.
Schedule Pickup
Once approved, we'll arrange a pickup from your delivery address. Keep the product in original packaging.
Refund Processed
After we receive and inspect the product, your refund will be initiated within 5–7 business days.
Refund Methods
Prepaid Orders: Refund will be processed to the original payment method within 5–7 business days.
Store Credits: If you prefer, we can issue instant store credits when the return is approved, which can be used on your next order.
Wallet Refunds: If you paid via Paytm, PhonePe, or other wallets, the refund will be credited back to the same wallet.
Exchanges
We offer exchanges for the same product (different variant or size) subject to availability. To request an exchange, follow the same return process and select "Exchange" as your resolution type. Exchanges are processed within 7–10 business days.
100% Satisfaction Guarantee
If you're not completely satisfied with your purchase, we'll make it right. Contact our support team and we'll resolve it — no questions asked.
Contact Support